Hardware Retailer Services
By listening to your concerns we have become aware of 5 key problems facing Hardware Retailers that can be solved by a correctly utilized strategic solution. These key problems are:
- The need to reduce the amount of time spent in painful debt collection. A poor cash flow position results from slow paying customers on account and large amounts of time is wasted in inefficient collection methods. Undue stress on employees and yourself arises as a result of dealing with often difficult customers.
- The need to increase market share presents many hardware retailers with a pressing problem. Some stores are restricted by franchisers in the amount of catalogues they can distribute within their area while others simply can not afford the additional printing or distribution costs month in month out.
- The constant struggle to make more sales and achieve a higher ROI on marketing expenditure. Many proprietors attempt to automate marketing systems to reduce the amount of time, effort, and stress required. But they lack the knowledge that would allow them to do so effectively.
- Lack of adequate support from Point of Sale POS software providers with some store owners going weeks before the software provider finally fixes the problem. Usually only after being called several times! To make matters worse many store owners feel they are being hit with many hidden fees and charges again and again.
- The need to clearly differentiate yourself from the large hardware barns so you don’t have to compete on price. An area which is their greatest strength.
A free, multi part, email course will soon be released by Wraith Dragon Media. Within it we will discuss the 5 Key Problems Facing Hardware Retailers in much greater detail, what these problems are costing you, possible solutions, and the benefits of those solutions.
To be notified the moment the free email course is available please make use of the simple form at the bottom of the page.
Wraith Dragon Media has been working closely with business owners within the industry for some time. So close in fact we were invited to join the owners and members of staff of Home Hardware Kotara at the 2004 NSW Hardware Industry Awards.
As a result of this close working relationship Wraith Dragon Media is pleased to announce its intention to undertake a Hardware Retail Industry Research Study. Invitations to participate will be released directly to selected industry members across NSW shortly.
The research study will cover such vital topics as the perceived future for the industry including sources of future growth, profitability and innovation. The research results will provide valuable insights about the hardware retail industry and your competition. Results will be released, free of charge, first and directly to participants well before the public. Don’t miss out.
To be notified when the study has begun and to signal your wish to participate please complete the short form below.