Consider the amount of times a strata member has phoned your office with a change of address only to be informed that because the strata roll is a legal document and thus you require notification in writing to amend it. Often the member becomes argumentative and sometimes even abusive. Taking up much of the staff member’s time and causing undue stress. If a solution to your unique problems as a strata manager could be developed for your business would you not take advantage of that solution?

Wraith Dragon Media’s business development specialist has several years of experience as a strata plan auditor. All of which was spent attending the different offices of the respective strata managers and working closely with staff. As a result of this we have a deep understanding of the way your office operates, the way you do business, and your unique problems.

It is because of this understanding that our services have been engaged by strata managers. Since then we have helped our strata manager clients solve important business issues such as the goal to be renowned and recognized as a Strata Manager who offers the very best in client service. Thus our clients are able to charge a premium for their services while attracting and retaining the most desirable strata plans.

A secure strata plan member portal is one possible solution by which strata managers may reduce costs, time, and stress while increasing their level of customer service. The secure portal allows members to login and view copies of their respective strata plan’s accounts, minutes of meetings, and general notices. In addition members can view the up to date status of their levies due and at what date, elect to receive levy notices via email and pay any levies due easily and securely online.

For an in-depth analysis of your specific business issues, what they are costing you, and possible solutions please use the simple form below.